As part of our letting process guidance, below are some of the packages of services you can choose from:

As a landlord their management of my property is faultless. I particularly like their attentive customer service. I would have no hesitation in recommending this company for any property needs."

Mrs Moore


Let Only Service

This service is often preferred by landlords who have experience of managing a tenancy and understand their legal responsibilities.

Our let only service includes:



  • Providing you with a current letting valuation and advice on letting potential
  • Guidance on improvements and repairs that may increase rental value
  • General guidance on regulations
  • Producing property details, including photographs
  • Producing property details, including photographs
  • Marketing your property, using methods such as applicants register, use of advertising boards, newspaper and internet advertising
  • Arranging viewings - all viewings are accompanied
  • Giving you regular updates of viewings or feedback
  • Discussing the suitability of a prospective tenant with you prior to acceptance


  • Obtain references and additional personal, financial, previous landlord and employer references
  • Preparation of an Assured Shorthold Tenancy Agreement
  • Collection of the deposit and first month’s rent (please note: deposit must be registered by landlord)
  • Setting up a standing order between you and your tenants
  • Issuing the tenant with keys, signing the contract and checking them into the property
  • Notifying utility companies and providing meter readings
  • ssuing of first month’s rental statement




Let and Rent Collection Service

This includes all of the Let Only services, with the following additions, and is designed for landlords who prefer to organise their own maintenance direct with the tenant and carry out regular inspections.

Our let and rent collection service includes:

  • Collecting rent, one month in advance, paid into landlord’s bank account
  • The issuing of monthly rental statement sent by post or emailed
  • Collecting tax from overseas landlords and submitting quarterly tax returns to HMRC
  • Deposit registration


Full Management Service

This service is designed for landlords who prefer us to deal with both the letting and management of their property during the tenancy.

The tenant’s point of contact is with Abacus Lettings in all aspects of the tenancy. This service is in addition to all the basic tenant-finding services with the Let Only service and Let and Rent processing.

Our full management service includes:



  • Maintenance and repairs: During the tenancy, Abacus Lettings will instruct contractors to undertake any necessary repairs or maintenance to the property at an agreed amount. In an emergency we will act as soon as we have knowledge of a problem and endeavour to keep costs to a minimum
  • Periodic internal inspections and reports
  • For overseas landlords only: Assistance with the completion of overseas tax forms to obtain approval from HMRC for Abacus Lettings to pay gross rental income to the landlord
  • Annual evaluations to ensure you are receiving the maximum amount of rent for the property subject to the current market value
  • Annual tax reports that can be sent direct to your accountant if required
  • Out of hours emergency service for maintenance, to give your tenants peace of mind
  • Completion of court forms as well as attendance in court to obtain possession, in the rare occasions that it becomes necessary to take such action (subject to an additional fee)
  • Return of deposit: Once the property has been checked against the inventory that was prepared at the onset of the tenancy and it has been agreed with the landlord, the deposit monies held will be returned to the tenant. If the condition of the property does not meet the standard at which it was at the commencement of the tenancy, Abacus Lettings will liaise with the landlord to discuss and agree the cost rectification and endeavour to negotiate with the tenant in order to withhold some, or all, of the deposit held. Should this not be successful we will deal with the dispute through the Tenancy Deposit Service and provide necessary documentation to support the claim




Services Summary

Service provided Managed Let & Collect Let Only
Rental valuation
Obtaining consents to let
Obtaining consents to let
Preparing marketing materials
Marketing of property
Organising the EPC
Accompanied viewings
Taking up references and preparation of Agreements
Carry out the right to rent checks
Rent collection
Checking in of tenants
Registering deposits *
Preparation of inventories *
Informing utility providers at start of tenancy
Regular inspections
Organising repairs
Arranging gas certificates
Issue monthly statements
Assistance with overseas tax forms
Serving notices *
Annual tax statements
Checking out of tenants *
Completion of eviction papers *
Assistance with the completion of overseas tax forms


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